This Privacy Policy is effective as of September 23rd 2021.

PREVU3D

This Privacy Policy describes how we process your personal data as part of our commercial services, including our turnkey services for 3D modelling and our platform which allows users to edit and share 3D interactive models replicating industrial, commercial, professional and public environments (our “Commercial Services”). It also applies to your use of our website and social media (together, with our Commercial Services, the “Services”)..

If you have any questions or concerns regarding how we collect and process your personal data or regarding your privacy, please do not hesitate to contact us. You can email us at [email protected] or reach out to us:

Attn: Privacy Officer

Prevu3D Inc.

4911 Dagenais St., suite 201

Montréal, QC H4C 1L8

If you are located in the European Union, we process your personal data on behalf of commercial clients who purchase our Commercial Services (our “clients”), and who provide access to our platform to their authorized users (each a “user”). If we process your personal data through our website, we are the controller of this personal data.

In accordance, the Policy provides you with information on some of the privacy rights that you can exercise regarding the collections and processing of your personal data.

DOES THIS PRIVACY POLICY APPLY TO EXTERNAL SERVICES ALSO?

No, this Privacy Policy only applies to your use of our Services. This means that it does not apply when you access external websites, applications or services. By way of example, it does not apply if you click on a link to another website.

Third parties are responsible for implementing their own transparency notices, which describes in further detail how they collect and process your personal data. We do not have full control on how they collect, use and disclose your personal data. It’s your responsibility to review their respective privacy notices.

WHAT IS PERSONAL DATA?

When we use the term “personal data”, we mean any information that relates to an identified or identifiable natural person. This includes personal data such as your name, personal address, email address, date of birth or banking information.

This Privacy Policy is for transparency purposes. Some of the data that we identify in this Privacy Policy as personal data may not be considered as such under applicable laws. For instance, business contact information and employee’s personal data are not systematically protected by all applicable laws. This also means that you may not benefit from certain rights over these type of personal data.

WHAT PERSONAL DATA DO WE PROCESS ABOUT YOU, AND FOR WHAT PURPOSES?

We process various types of personal data for the purposes of delivering our Services to our Customers, sending you offers and promotional materials as well as organizing contests and surveys.

Category

Description

Purpose

Inquiry and Support Data

If you inquire about our Services by e-mail, social media, through our Website or otherwise; if you request assistance or support from us, if you submit your information for an employment opportunity, we will collect and process the personal data as required to respond to your inquiries, including any attachments and content you include in your communication.

We collect and process this information based on your consent.

Customer Account

When you create an online account, we collect your name, email address, the name and address of your organization, your phone number and the reason for using our Services.

Optionally, users can upload an avatar image for their account.

When required, we may request billing information for your organization, including your organization’s street address, city, zip code, state, country and currency.

We collect and process this information based on your consent to provide you with our Services.

Usage Information and Technical Log Data

When you create a Customer account, our servers automatically collect data regarding when the account is accessed, including your IP address, browser type and configuration, operating system, length of visit, page views, geographical location, language preferences and device information.

We collect and process this information for our Services to function effectively, fix bugs and ensure the security of our Services. If you are located in the European Union and we are the controller, we process this information based on our legitimate interests.

Cookies

We use functional cookies, preference cookies, statistical and marketing cookies to better understand how you interact with our Website, to improve and personalize your experience while visiting our Website, to provide Prevu3D with some aggregated statistical data about how you use and browse our Website and to conduct interest-based advertising.

Please read our Cookie Policy for more information.

DO WE SHARE PERSONAL DATA WITH THIRD PARTIES?

We may share personal data with third-parties in some circumstances, including to administer, provide, secure and improve our products and services; to process payments, to host our Cloud services; to prevent fraudulent activities from occurring; or if required by law pursuant to a subpoena or other legal process.

Our categories of third parties are:

Hosting/infrastructure/storage providers

Payment processors

Communications services providers

Analytical service providers

Lead generation and targeted marketing service providers

When third parties have access to your personal information, we ensure that Data Protection Agreements are signed.

Maintaining a safe environment

We may release personal data when we believe that doing so is appropriate to comply with applicable laws, regulations or legal requests; to enforce or apply our policies and guidelines; to initiate, render, bill, and collect amounts owed to us; to protect our rights or property; to protect the safety of our Customers; to address fraud, security or technical issues; to prevent or stop activity that we consider to be illegal or unethical; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

We may also be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Sale/Merger

Information about our Customers is a business asset of Prevu3D. Consequently, information about our Customers, including personal data, may be disclosed as part of any merger or acquisition involving Prevu3D, the creation of a separate business to provide some or all the Services, the sale or pledge of Prevu3D assets, as well as in the event of an insolvency, bankruptcy or receivership.

HOW DO WE PROTECT YOUR PERSONAL DATA?

Prevu 3D has established security safeguards to protect your personal data:

Industry-recognized certification.

We use a secure Cloud infrastructure. Our cloud-based platform is hosted on AWS servers located in the United States of America, which use secure-by-design infrastructure and built-in protections.

Access Rights. Our policies ensure access on a need-to-know basis through access controls and appropriate authentication mechanisms.

Encryption. Personal data is stored behind password-protected systems with encrypted (TLS/SSL) connections.

Confidentiality Agreements. Disclosures of personal data to third parties, affiliates, auditors and consultants as necessary to perform the Services, are made under appropriate confidentiality obligations.

Please be aware, however, that no method of transmitting information over the Internet or of storing information is completely secure. It’s your responsibility to keep your credentials secure and ensure that you’re connected on a safe network.

WHERE DO WE STORE YOUR PERSONAL DATA?

Our cloud-based platform is hosted on AWS servers located in the United States of America, unless otherwise specified.

However, our service providers may process your personal data internationally, including in the EU, depending on where you are located.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

The personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We store your personal data for as long as necessary to provide you with the Services or as required by law, whichever is longer.

When visiting our website, we use both persistent and session cookies. Session cookies are deleted once you close your browser, whereas persistent cookies remain active on your device for some time. For instance, Google Analytics cookies remain installed on your device for two (2) years.

WHAT ARE YOUR PERSONAL DATA RIGHTS?

If you have questions regarding how Prevu3D processes your personal data or you are looking to exercise your personal data rights, please contact us at [email protected] or reach out to us :

Attn: Privacy Officer

Prevu3D Inc.

642 rue de Courcelle, suite 404

Montréal, QC H4C 3C5

We will try to help you with your request free of charge. However, we may request that you pay a reasonable fee if you request a transcript, or a reproduction or for us to send a copy of your personal data, if the law allows us to do so. If we need to charge a fee to process your application, we will contact you before addressing your request.

For security reasons and to avoid any fraudulent request, we may be required to ask that you provide a proof of identity with your request. We will not use such personal data for any other purposes.

We will respond to your request within thirty (30) days, unless agreed otherwise. Please remember that personal data rights are not absolute and could be refused. If your request is denied, we will notify you in writing, and provide you with detailed motives and information on how to contest our decision.

The OPC has published advice to help you access your personal data, as well as exercise your rights when it is held by a business. For more information, you can contact the Office of the Privacy Commissioner of Canada’s Information Center:

Telephone
9:00 am to 4:00 pm EST
Toll-free: 1-800-282-1376

Mailing address

Office of the Privacy Commissioner

30 Victoria Street

Gatineau, Québec

K1A 1H3

GDPR AND UK DPA

If you are in the European Union and you want to learn more about your rights, you can consult this guide published by the Information Commissioner’s Office of the United Kingdom.

To exercise your rights granted by GDPR regulation, send your requests to Prevu3D’s EU representative.

Instant EU GDPR Representative Ltd

Adam Brogden
[email protected]
+ 353 15 549 700
https://prevu3dinc.gdprlocal.com/eu

INSTANT EU GDPR REPRESENTATIVE LIMITED Office
2 12A Lower Main Street, Lucan Co. Dublin K78 X5P8 Ireland
If you are located in the UK, you can use the following contact information instead.

GDPR Local Ltd

Adam Brogden
[email protected]
+ 441 772 217 800
https://prevu3dinc.gdprlocal.com/uk

GDPR Local Ltd
1st Floor Front Suite 27-29 North Street, Brighton England BN1 1EB
If you’re not satisfied with how we process your request, you can communicate with your local data protection authorities or privacy commissioners, and lodge a complaint. We will provide you with explanations on how to do so in our response to your request based on your location. To launch a complaint with the OPC, you can fill out this form. You can consult a list of EU data protection authorities.

CAN WE UPDATE THIS PRIVACY POLICY?

We strongly recommend that you read this Privacy Policy carefully and review it whenever you use our Services. We may update this Privacy Policy from time to time.

This Privacy Policy is effective as of September 23rd 2021.