Terms and conditions
Terms of Service – Prevu3D Platforms (Prevu3D inc.)
Please read these Terms of Service carefully as they contain important information regarding your rights and obligations. By accessing or using the Prevu3D Platforms, you agree to be bound by these Terms of Service.
Last update: March 31, 2020.
Thank you for using Prevu3D inc!
These Terms of Service (the “Terms”) constitute an agreement (the “Agreement”) that binds you to Prevu3D inc. and which governs your access to and use of the Prevu3D inc platforms, and all other sites through which Prevu3D inc provides the Prevu3D inc Services (collectively, the “Site”), our mobile and tablet applications, and application program interfaces (collectively, the “Applications”) as well as all associated services (collectively, the “Prevu3D Services inc”). The Prevu3D Inc. Site, Applications and Services are collectively referred to below as the “Prevu3D Platforms”.
The terms “Prevu3D inc”, “we”, “us” or “our” used in these Conditions refer to the company Prevu3D inc., 4911 rue Dagenais, suite 201, Montréal, (Québec) H4C 1L8 with which you are having a contract.
It is the exclusive responsibility of Professionals to identify, understand and comply with all the laws, rules and regulations applicable to their Services.
Important note relating to personal information
The way in which we collect and use personal data in connection with your access to the Prevu3D platforms and your use of the Prevu3D platforms is described in https://prevu3d.com/privacy/ .
We use your information to personalize your digital experiences. When you log into the Platform, we store your personal data to assess the performance of the Platforms and optimize your online experience.
It is possible that the partners of Prevu3D inc collect navigation information and can establish or analyze your use of the Site in order to improve its quality. Only approved activity or history data are used. The data that we may collect as well as our partners are non-sensitive and are in a depersonalized form.
By using the Prevu3D platforms, the Professional agrees that Prevu3D inc may communicate with the Professional as part of their participation on the Prevu3D Platforms.
- Scope of Services Prevu3D inc
1.1 Prevu3D platforms is an online marketplace which allows registered users (“Members”) and certain third parties who offer services (Members and third parties who offer services are ” Professionals ” and the services they offer are “Services”) to publish these Services on the Prevu3D platforms (the “Ads”), to insert information and content and to communicate and deal directly with Members who wish to use these Services (Members who use Services are ” Consumers “). The Services may include, without limitation, the services of a scan provider, a modeller, an engineer, (the “Specialized Services”), as well as other various and related services.
1.2 As a supplier of the Prevu3D platforms, Prevu3D inc is not the owner and does not create, sell, resell, provide, control, manage or offer any Specialized Services. Professionals are solely responsible for their Services. Prevu3D inc is not and does not become a party to any contract between Members, is not involved in the contractual relationship between Members and is neither a real estate broker nor an insurer. Prevu3D inc does not act as an agent of any Member.
1.3 Prevu3D inc does not control or guarantee (i) the existence, quality, security, adequacy or legality of the Services, (ii) the veracity or accuracy of the descriptions of Ratings, Comments or other Content of Members (as defined below), or (iii) the performance or behavior of any Member or third party. Prevu3D inc does not endorse any Member, or Specialized Service. All references to a “verified” Member (or any similar term) only mean that the Member has been subject to an appropriate verification or identification procedure, and nothing else. Such description does not constitute an endorsement, certification, or guarantee by Prevu3D inc about a Member, including his identity, background, reliability or seriousness. You must always be careful when you decide to have an exchange or interaction with any other Member, online or in person.
1.4 If you choose to use the Prevu3D platforms as a Professional, your quality with regard to Prevu3D inc is limited to that of independent third-party contractor, and not of employee, agent, member of a joint venture or partner of Prevu3D inc for any reason whatsoever, you act exclusively for your own account and for your own profit, and not for the account or for the profit of Prevu3D inc.
1.5 Prevu3D inc can promote a Professional on other sites or platforms by using a hyperlink allowing to always identify the Professional under his name.
1.6 Prevu3D platforms may contain links to third party websites or resources (the “Third Party Services”). These Third Party Services may be subject to different terms of service and personal data protection practices. Prevu3D inc cannot be held responsible for the availability or accuracy of these Third Party Services, or the content, products or services available from these Third Party Services. The links to these third-party Services cannot be interpreted as an approval by Prevu3D inc of these third-party Services.
1.7 Due to the nature of the Internet, Prevu3D inc cannot guarantee the uninterrupted and continuous availability and accessibility of the Prevu3D platforms. Prevu3D inc may limit the availability of the Prevu3D platforms or certain areas or functionalities of the Prevu3D platforms if this is necessary due to limited capacities, to preserve the security or integrity of our servers, or to perform maintenance operations in order to to ensure the proper functioning or to improve the functioning of the Prevu3D platforms. Prevu3D inc may improve or modify the Prevu3D platforms and add new Prevu3D inc Services at any time.
1.8 The Professional accepts that Prevu3D inc may include on the Professional’s page, content identified with the Professional of which Prevu3D inc or its related persons (depending on the meaning assigned by section 4 of the Bankruptcy and Insolvency Act) holds rights. The Professional agrees that the content he downloads on the Professional’s page must not contain a logo, advertisement or any element identifying a brand that does not automatically belong to the Professional, unless prior agreement with Prevu3D inc. Prevu3D inc reserves the right to withdraw this content at any time without the consent of the Professional.
- Eligibility, Use of Prevu3D platforms, Verification of Members
2.1 You must be at least 18 years old and have the capacity to contract to access the Prevu3D platforms, use it or create a Prevu3D Account inc. By accessing or using the Prevu3D platforms, you certify that you are at least 18 years old and that you have the capacity and the power to contract.
2.2 Prevu3D inc may subject access to and use of the Prevu3D platforms or to certain areas or functionalities of the Prevu3D platforms, under certain conditions or requirements, such as the submission to a verification procedure, the satisfaction of certain quality criteria and eligibility, reaching certain thresholds of Ratings or Comments, or the history between the Professional and the Members. At all times, Prevu3D inc retains the right to inspect all the content of the Prevu3D platforms.
2.3 Verifying users on the internet is difficult, and we accept no responsibility for confirming the identity of any Member. Notwithstanding the foregoing, for the sake of transparency and for the purposes of fraud prevention, subject to applicable laws, we may, but are not required to, (i) ask Members to provide us with official identification or other information , or to submit to other checks intended to verify the identity and background of Members, (ii) consult third-party databases or other sources of information to check whether Members are listed there, and request reports to service providers, and (iii) if we have enough information to identify a Member, obtain extracts from criminal or sexual (or similar) offense files from local authorities (if available).
- Modification of these Conditions
Prevu3D inc reserves the right to modify these Conditions at any time in accordance with this article. If we modify these Conditions, we will publish the modified Conditions on Prevu3D platforms by modifying the “Last update” date at the top of the Conditions. We will also notify you of the changes by email at least thirty (30) days before the effective date. If you disagree with the modified Conditions, you may terminate this Agreement (unless you have otherwise agreed with Prevu3D inc) with immediate effect. We will notify you of your right to terminate the Agreement in the notification email. If you do not terminate your Contract before the effective date of the modified Conditions and you continue to access or use the Prevu3D platforms, you will be deemed to have accepted the modified Conditions.
- Creation of an account
4.1 You must create an account (the “Prevu3D inc account”) to be able to access and use certain features of the Prevu3D platforms. If you create a Prevu3D inc Account for a company or other legal person, you certify that you have the power to legally bind this legal person and to grant us all the authorizations and licenses provided for in these Conditions.
4.2 When available, you can create a Prevu3D inc Account by choosing an email address and a password, or by using your account with certain third-party social network services, such as Facebook or Google (“SRS Account”). You can then dissociate your Prevu3D inc Account from your SRS Account at any time, in the “My Profile” section of the Prevu3D platforms.
4.3 You must enter exact, up-to-date and complete information during the registration process and keep up to date the information of your Prevu3D inc Account as well as that appearing on the public page of your profile on your Prevu3D inc Account.
4.4 You are forbidden to create several Prevu3D inc Accounts unless Prevu3D inc allows you to do so. You are prohibited from assigning or otherwise transferring your Prevu3D inc Account to another party.
4.5 It is your responsibility to maintain the confidentiality and security of your Prevu3D inc Account identifiers, and you are prohibited from disclosing your identifiers to any third party. If you think or have reason to believe that your credentials have been lost, stolen, misappropriated or compromised in any way, or in the event of proven or suspected unauthorized use of your Prevu3D inc Account, you must inform this immediately Prevu3D inc. You are responsible for all activities carried out with your Prevu3D inc Account, unless you have not authorized these activities and you have not shown negligence elsewhere (for example, by not reporting unauthorized use or the loss of your credentials).
5.1 Prevu3D inc may allow Members, in its sole discretion, to (i) create, upload, publish, send, receive or store content, such as text, point clouds, photos, audio content or video, or other documents and information on or via the Prevu3D platforms (the “Member Content”), and (ii) access and consult the Member Content and any content made available by Prevu3D inc on or via Prevu3D platforms, including proprietary content of Prevu3D inc and any content licensed or licensed by a third party to Prevu3D inc to use (“Content of Prevu3D inc”, and in conjunction with Member Content, “Collective Content” ).
5.2 Prevu3D platforms, Prevu3D inc Content and Member Content may be fully or partially protected by copyright, trademark law and / or other laws of Canada. You acknowledge and agree that the Prevu3D platforms and the Content of Prevu3D inc, including all associated intellectual property rights, are the exclusive property of Prevu3D inc and / or its licensors or third parties having granted it an authorization. You refrain from removing, altering or hiding any mention of copyright, trademark, service mark or other notices of property rights integrated into, or accompanying the Prevu3D platforms, the Content of Prevu3D inc or the Content of Members. All trademarks, service marks, logos, trade names and other distinguishing marks of Prevu3D inc used on or in connection with the Prevu3D platforms and the Content of Prevu3D inc are trademarks or registered trademarks of Prevu3D inc in Canada . The trademarks, service marks, logos, trade names and other proprietary designations of third parties used on or in connection with the Prevu3D platforms, the Prevu3D inc Content and / or the Collective Content are used only for identification purposes and may be the property of their respective owners.
5.3 You are prohibited from using, reproducing, adapting, modifying, creating derivative works, distributing, selling, transferring, presenting publicly, transmitting, distributing, exploiting any other way or to license the Prevu3D platforms or the Collective Content, unless you are the full owner of the Content of the Members concerned, or if these Conditions expressly authorize you to do so. No license or right is implicitly or otherwise granted to you under any intellectual property right belonging to or controlled by Prevu3D inc or its licensors, except for the licenses and rights expressly granted in these Conditions.
5.4 Subject to your compliance with these Conditions, Prevu3D inc grants you a limited, non-exclusive, non-transferable, revocable license that cannot be sublicensed to access the Collective Content made available to you on or via the Prevu3D platforms, and consult it, only for your personal and non-commercial use.
5.5 By creating, uploading, publishing, sending, receiving, storing or otherwise making available any Member Content on or via Prevu3D platforms, you grant Prevu3D inc a non-exclusive, worldwide license , free of rights, irrevocable, perpetual (or for the duration of protection), transferable and may be subject to a sub-license on this Content of Members to access, use, store, reproduce, modify, create derivative works from, distribute, publish, transmit, distribute and otherwise exploit this Member Content to provide and / or promote the Prevu3D platforms in any medium. Except with your express consent, Prevu3D inc will not claim any ownership rights over any Member Content, and no clause in these Terms will be deemed to limit your rights to use or exploit your Member Content.
5.6 You are solely responsible for all of the Member Content that you make available on or via the Prevu3D platforms. Therefore, you represent and warrant that: (i) you are either the sole and exclusive owner of all Member Content that you make available on or through the Prevu3D platforms, or that you have all rights, licenses, consents and authorizations necessary to grant Prevu3D inc the rights to this Content of Members, as provided for in these Conditions; and (ii) neither the Content of the Members, nor your publication, loading, publication, submission or transfer of the Content of the Members, nor the use by Prevu3D inc of the Content of the Members (or any part of it) will infringe, will not misappropriate or infringe any patent, copyright, trademark, trade secret, moral or other exclusive or intellectual property rights, or publicity or confidentiality rights of third parties, or result in the violation of any applicable law or regulation.
5.7 You refrain from posting, uploading, publishing, submitting or transmitting any Member Content which: (i) is fraudulent, false, misleading (directly or by omission or failure to update information) or lying; (ii) is defamatory, slanderous, obscene, pornographic, vulgar or offensive; (iii) incites discrimination, fanaticism, racism, intolerance, hatred, harassment or causing prejudice against an individual or a group; (iv) is violent or threatening or promotes violence or threatening acts against any other person; or (v) encourages the activities or use of illegal or dangerous substances. Prevu3D inc may, without notice, remove or deactivate access to any Member Content that Prevu3D inc deems contrary to these Conditions or the Prevu3D inc Policies in force, or potentially harmful or unacceptable to Prevu3D inc, its Members, third parties or goods.
5.8 Prevu3D inc respects copyright laws and expects its Members to do the same. If you believe that any content on the Prevu3D platforms infringes your copyright, please let us know.
- Ratings and Comments
6.1 Consumers can leave a public comment (the “Comment”) and a star rating (the “Rating”) about their Professionals. The Ratings and Comments reflect the opinion of individual Members and not that of Prevu3D inc. Ratings and Comments are not verified by Prevu3D inc and may be unfounded or misleading.
6.2 Ratings and Comments left by Consumers must be fair, sincere and factual, and must not contain abusive or defamatory terms.
6.3 Members are prohibited from manipulating the Ratings and Comments system in any way, for example by asking a third party to write a positive or negative Comment on another Member.
- Prohibited Activities
7.1 It is your sole responsibility to comply with all the laws, rules, regulations and obligations applicable to your use of the Prevu3D platforms. In connection with your use of the Prevu3D platforms, you refrain from helping other people to, or allowing other people to:
infringe or circumvent any applicable laws or regulations, agreements with third parties, rights of third parties , or our Conditions or Policies ;
use the Prevu3D platforms or the Collective Content for commercial purposes or for other purposes which are not expressly authorized by these Conditions, or in a manner which leads to believe, wrongly, of an approval of Prevu3D inc, at the existence of a partnership with Prevu3D inc, or otherwise misleading as to your links with Prevu3D inc;
reproduce, store, access or use in any way whatsoever any information, including nominative information concerning any other Member, available on the Prevu3D platforms, in contradiction with these Conditions, or by infringing the rights to respect for privacy of Members or third parties;
- use the Prevu3D platforms to distribute unwanted commercial messages (“spam”);
- contact another Member for any purpose other than to ask a question about the Member’s use of the Prevu3D platforms, including, without limitation, to recruit or solicit a Member to participate in third-party services, applications or websites without our prior written authorization;
- discriminate against or harass anyone because of their ethnic or national origin, religion, sex, sexual identity, physical or mental handicap, state of health, marital status, age or sexual orientation, or engaging in any violent or disruptive behavior;
- use, display or copy (including by “framing”) the Prevu3D platforms or the Collective Content, or any individual element appearing on the Prevu3D platforms, the name of Prevu3D inc, any brand, logo or other proprietary information of Prevu3D inc, the design or layout of any page or form appearing on a page of the Prevu3D platforms, without the express written consent of Prevu3D inc;
- dilute, tarnish or otherwise harm the Prevu3D inc brand in any way, including unauthorized use of Collective Content, registration and / or use of the word Prevu3D inc or terms derived from names of domain, trade names, trademarks or other source identifiers, or the registration and / or use of domain names, trade names, trademarks or other source identifiers that closely imitate or are similar in a manner likely to cause confusion with domain names, brands, slogans, advertising campaigns or Collective Content of Prevu3D inc;
- use robots, spiders, crawlers, scrapers or other automatic means or processes to access the Prevu3D platforms, retrieve data or other content on the Prevu3D platforms or interact with the Prevu3D platforms for any other purpose;
- avoid, divert, remove, deactivate, damage, decode, or otherwise attempt to circumvent any technological measure implemented by Prevu3D inc or any supplier of Prevu3D inc or any other third party in order to protect the Prevu3D platforms;
- attempt to decrypt, decompile, disassemble or reverse engineer any software used to provide the Prevu3D platforms;
- take any action that disrupts or harms, or could disrupt or affect the performance or proper functioning of the Prevu3D platforms; or
- infringe the rights of third parties or harm anyone.
7.2 You acknowledge that Prevu3D inc has no obligation to monitor access to the Prevu3D platforms or the use made of the Prevu3D platforms by any Member, or to check, disable access to, or modify the Content of Members, but that it has the right to do so in order to (i) operate, protect and improve the Prevu3D platforms (including, without limitation, for the purposes of fraud prevention, risk assessment, investigations and for user assistance); (ii) verify compliance with these Conditions by Members; (iii) comply with applicable law, a court order, or requests from the police, justice, or other public agencies or state bodies; (iv) react to Member Content that it deems harmful or unacceptable; or (v) for the other purposes provided for in these Conditions. Members undertake to cooperate with Prevu3D inc and to help it in good faith, to provide Prevu3D inc with the required information and to take the reasonable measures requested by Prevu3D inc, in connection with any investigation carried out by Prevu3D inc or a agent of Prevu3D inc on the use or misuse of the Prevu3D platforms.
7.3 If you believe that any Member with whom you interact, online or in person, has or has engaged in inappropriate behavior, including, without limitation, any person (i) who has offensive, violent or sexually inappropriate behavior, (ii) which you think stole something from you, or (iii) which causes trouble in any way, you must immediately report it to the competent authorities, then to Prevu3D inc, by providing us with the contact details of the police station and police report number (if available), it being understood that your report does not oblige us to take measures other than those provided by law (if applicable) or does not engage our responsibility towards you.
- Duration and Termination, Suspension and other Measures
8.1 This Agreement will be valid until you or Prevu3D inc terminate (z) the Agreement as described below.
8.2 Unless otherwise agreed between the Professional and Prevu3D inc, the Professional must give Prevu3D inc 30 days notice before terminating this Agreement using the “To delete your Account” function on the Prevu3D platforms or by sending us an email. During this 30-day period, the Professional does not have the right to upload content to the Prevu3D platforms. The Consumer may terminate this Agreement at any time by using the “To delete your Account” function on the Prevu3D platforms or by sending us an email.
8.3 Without limiting our rights specified below, Prevu3D inc may terminate this Agreement for convenience at any time by giving you 30 days notice by email sent to your registered email address and associated with your Prevu3D inc Account.
8.4 Prevu3D inc may immediately and without notice terminate this Agreement if (i) you have committed a material breach of your obligations under these Terms, (ii) you have violated applicable laws and regulations or the rights of third parties, or ( iii) Prevu3D inc believes in good faith that such action is reasonably necessary to protect the security or property of Prevu3D inc, its Members or third parties (for example, in the event of fraudulent behavior by a Member).
8.5 In addition, Prevu3D inc may take any of the following measures (i) to comply with applicable law, a court order, or requests from the police, justice or other public agencies or state bodies, or if (ii) you have violated these Terms, applicable laws and regulations, or the rights of third parties, (iii) you have provided inaccurate, fraudulent, outdated, or incomplete information when creating the Prevu3D inc account, from the creation of the Ad or later, (iv) you do not meet the quality or eligibility criteria at all times, (v) you have repeatedly received poor ratings or negative comments, or Prevu3D inc is otherwise informed or receives complaints regarding your behavior, or (vi) Prevu3D inc considers in good faith that this measure is reasonably necessary to protect the security or property of Prevu3D inc, its Members or third parties, or to prevent fraud or other illegal activities:
- refuse to post, delete or delay the publication of Ratings, Comments or other Member Content;
- limit your use of or access to Prevu3D platforms;
- temporarily or permanently revoke a special status associated with your Prevu3D inc Account; or
- temporarily suspend or, in the event of serious and repeated violations, permanently, your Prevu3D inc.
- In the event of minor violations and if necessary, you will be notified of any measure envisaged by Prevu3D inc and will have the opportunity to resolve the problem in a manner reasonably satisfactory to Prevu3D inc.
8.6 In all cases of termination of this agreement, (i) Prevu3D inc will cease to use the Member Content of the Member subject to the termination of this agreement.
8.7 In the event of termination of this Agreement, you do not have the right to restore your Prevu3D inc Account or any of your Member Content. If your access to the Prevu3D platforms or your use of the Prevu3D platforms has been limited, if your Prevu3D inc Account has been suspended, or if we have terminated this Agreement, you will not be able to create a new Prevu3D inc Account or access them. Prevu3D platforms or use it via another Member’s Prevu3D inc Account.
- Liability and warranty exclusions
If you choose to use the Prevu3D platforms or the Collective Content, you do so voluntarily and at your own risk. Prevu3D platforms and Collective Content are provided “as is”, without any warranty, express or implied.
If we choose to verify the identity or background of a Member, to the extent permitted by applicable law, we exclude any warranty, express or implied, that these verifications will identify past misconduct by a Member, or that a Member will not exhibit misconduct in the future.
The above exclusions apply to the fullest extent permitted by law. You may have other legal rights. However, the duration of warranties imposed by law, if any, will be limited to the fullest extent permitted by law.
You acknowledge and agree that, to the fullest extent permitted by law, you assume the entire risk of your access to, and your use of the Prevu3D platforms and Collective Content or any other interaction that you have with other Members, in person or online. Neither Prevu3D inc, nor any other party involved in the creation, production or provision of the Prevu3D platforms or Collective Content, shall be liable for any exemplary damages or any damages for non-established damage, incidental or immaterial, including loss of profits, loss of data or loss of customers, interruption of service, computer damage, system failure, cost of substituting products or services, or any damage – interest arising from any personal injury, bodily injury or emotional distress arising directly or indirectly (i) from these Conditions, (ii) from the use or inability to use the Prevu3D platforms or the Collective Content, or ( iii) all communications, interactions or meetings with other Members or other persons with whom you communicate or intera lie or that you encounter in the course of your use of the Prevu3D platforms, whether as a guarantee, contractual or tort liability (including for negligence), liability for defective products or any other legal theory, and regardless of whether Prevu3D inc has been informed of the possibility of such damages, even if all of the limited remedies set out herein have failed in their essential object.
You agree to discharge, defend (if Prevu3D inc so wishes), indemnify and release Prevu3D inc, its related persons as well as their directors, administrators, employees and agents, from any responsibility concerning any claim, liability, damage , loss and expense, including, without limitation, reasonable legal and accounting fees, arising out of or in any way related to (i) your failure to comply with these Terms, (ii) your improper use of the Prevu3D platforms or Prevu3D Services inc, (iii) your interaction with any Member, including, without limitation, any prejudice, loss or damage (compensatory, direct, incidental, intangible or otherwise) of any kind related to or resulting from this interaction, or (iv) your violation of any law, regulation or right of third parties.
You are invited to leave comments, comments and ideas for improvement on the Prevu3D platforms (“Notes”). You canby email, in the us”Contact us” section sendyour commentsof the Prevu3D platforms, or by any other means of communication. No Note that you transmit to us is considered confidential or proprietary. By sending us your Notes, you are granting us a non-exclusive, worldwide, royalty-free, irrevocable, perpetual license which may be subject to sub-license to use and publish these ideas and materials for any purpose whatsoever, without any compensation to you.
- Applicable law
The validity, interpretation and execution of these conditions are governed by the laws of Canada applicable in the province of Quebec and by the laws of the province of Quebec.
- General provisions
14.1 These Conditions, as well as any additional conditions, policies, rules or standards which supplement them, constitute the entire agreement between Prevu3D inc and you concerning the subject of these terms, and replace all agreements and previous agreements, verbal or written, between Prevu3D inc and you regarding access to and use of the Prevu3D platforms.
14.2 No joint venture, partnership or employer-employee or principal-agent relationship exists between you and Prevu3D inc as a result of this Agreement or your use of the Prevu3D platforms.
14.3 These Conditions of Service do not confer and are not intended to confer rights or remedies on any person other than the parties.
14.4 If any of the clauses of these Conditions is declared invalid, void or unenforceable, the said clause will be canceled without its cancellation affecting the validity and applicability of the clauses maintained.
14.5 The fact that Prevu3D inc does not take advantage of a right or a clause of these Conditions cannot constitute a waiver of this right or this clause, unless we recognize and accept it in writing. Unless expressly stipulated otherwise in these Conditions, the exercise by either party of any recourse at its disposal under these Conditions will be without prejudice to the other remedies available to it under these Conditions or the law.
14.6 You are prohibited from assigning, transferring or delegating this Agreement and your rights and obligations hereunder without the prior written consent of Prevu3D inc. Prevu3D inc may, without restriction and at its sole discretion, assign, transfer or delegate this Agreement and the rights and obligations it holds hereunder subject to 30 days notice. Your right to terminate this Agreement at any time remains unaffected.
14.7 Unless otherwise stated, all notifications or other communications authorized or required herein, and intended for Members, must be made in writing and delivered by Prevu3D inc by email, by notification on the Prevu3D platforms, or by messaging service (including understood by SMS and WeChat).
14.8 If you have any questions regarding these Conditions, send us an email via the “Contact Us” section.